HOUSE RULES

We would greatly appreciate your respect for and proper compliance with our house.
+ Sanadome house rules


 CANCELLATION POLICY

  • Treatments and day packages You can cancel treatments up to 24 hours prior to arrival, failing which we will be forced to charge the handling fee.
  • Hotel packagesThe following terms and conditions apply. To limit your financial risk, you can subscribe to our cancellation insurance for € 7.50 per person. Subscription is entirely voluntary, and can be arranged immediately when booking a stay of more than one night.
+ General terms and conditions of service

PRIVACY DECLARATION

Sanadome respects the privacy of its customers and the users of its website, and will ensure that any personal data you provide is treated confidentially. We do not ask for more data than is necessary, and only use your data so we can process your order as quickly and easily as possible. In all other cases, your personal data will only be used if you have given your express consent.

Sanadome uses your information to:

If you place an order with Sanadome, we need your name, email address, delivery address, telephone number and payment details so we can process your order and keep you aware of relevant aspects. Before you can place an order with Sanadome, you must first create an account. This means that you will not have to fill out all your name, email, shipping address and phone number details in the event of a subsequent order. This data will only be used for placing orders and services you have signed up for, such as Sanadome Newsletter. To make placing an order with Sanadome as pleasant as possible, we store personal and other data related to your order and the use of our services. This means we can personalize our website, and you can consult the status of your order online. If you sign up for the Sanadome Newsletter, we will use your email address to inform you about offers and promotions. If you no longer wish to receive the newsletter, you can unsubscribe by visiting our website or using the link in the newsletter. When you participate in a promotion or contest, we will use your data to carry out the promotion, announce any winners, and measure the response to our marketing campaigns. Information about the use of our website, log data and the feedback we receive from our customers and visitors will be used to further develop our website and improve and adapt our product range to reflect your preferences. We also store the IP address from which your order was placed.

Sanadome does not sell your data

We will not sell or rent your data to third parties, and only make them available to the third parties involved in implementing your order. Sanadome employees and third parties contracted by Sanadome are obliged to respect your privacy, and treat your personal data confidentially.

cookies

Cookies are small pieces of information that are stored on your computer by your browser. Sanadome uses cookies to recognize you on your next visit. This allows us to gather information about how our website is used, and to improve and adapt it to your preferences, allowing us to offer an even better service in the future. Some parts of the site, including the e-store, cannot function properly if cookies are disabled. You can decide to delete cookies after your visit to our website

If you have any questions about our Privacy Policy, please call us on +31 (0)24 3597280 or email info@Sanadome.nl. Our staff will be pleased to help you if you want information about any data we have concerning you, or if you want to change your data.

Google

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies” , which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.